The spoken callsign listed on the booking information page is not what I expected, is this correct?
There may be errors in the database of callsign, it is fairly dated and it is expected that some are wrong. If yours is wrong, contact us and we'll fix it. Please note: this database utilizes real world codes only. We will NOT be changing the callsign to accommodate a VA.
I'm flying out of one of the departure airports being used for the event, do I need to book?
If you're only flying out of a departure airport and not flying to an event airport, then no, you do no need to book. However, please be aware that you may experience delays if you fly from an event airfield.
I'm flying to one of the arrival airports being used for the event, do I need to book?
If you're only flying to an arrival airport and not flying from an event airport, then no, you do no need to book. However, please be aware that you may experience delays if you fly to an event airfield.
The callsign on my booking is not what I requested, it contains zeros
This is normal, it allows our system to ensure each callsign is unique, you can still login using your original callsign.
What timezone are the times quoted on my booking?
All times on the Cross The Pond website are in UTC (zulu).
Do I need to book if I wish to take part in the event?
In short, yes. If you do not book you will experience lengthy delays in trying to get out of your departure airport.
What does TOT stand for?
TOT stands for "Takeoff Time". This is the time when you're cleared for takeoff.
I've booked the wrong callsign or SELCAL. Can I change it?
You are able to change your callsign or SELCAL yourself by clicking on the appropriate links in the Pilot Area.
When will I receive my route for the event?
The routes will be sent out approximately 6-12 hours before the event. Please be patient when waiting for your route - there are many pilots and routes to deal with.
I still haven't received the email confirming my route, what shall I do?
Firstly check your spam box and ensure that the email from us hasn't made it's way into there. Secondly, contact us. Do this ASAP and someone will get back to you and provide you with the required details.
How do I request oceanic clearance or make a position report?